What do i do? - Guild Wars Forums

Lawliet Kira · Jun 09, 2009, 08:22 PM // 20:22

Ok here's the situation:

3 months ago in March, I requested an account name change for my account because i didn't have access to the email i was using currently with the account. A month later after that, the email still didnt change, I havent been on guild wars since. So i requested that change 3 months ago...so today i finally come back to guild wars but I forgot my password. And i cant reset the password because i can't get in my email. And im assuming the email still hasn't changed. Is there anyway to get my account back? I did send them a support ticket 1 month ago, but knowing them, they didn't respond to my email. So i really want to get my account back and i dont know what to do.

Neo Nugget · Jun 09, 2009, 08:31 PM // 20:31

My understanding of the process was that it send an email to both emails to request the change. And I dont think you need access to the email your account is tied to, you just need to know the original account name and the password, of course I could be wrong about that, but it's worth a shot, right?

Ah, nevermind. You forgot your password. Forget what I just said, then. Your best shot is to try to get ahold of Anet again. They will probably ask for the access key that you used to make your account ( if you still have it) to reset your info.

The Invoking · Jun 09, 2009, 09:37 PM // 21:37

totally OT but nice avatar Neo. KSE's new album is pretty sweet \m/

Jun 09, 2009, 08:22 PM // 20:22	#1
Lawliet Kira Wilds Pathfinder Join Date: Dec 2006 Profession: E/Me	What do i do? Ok here's the situation: 3 months ago in March, I requested an account name change for my account because i didn't have access to the email i was using currently with the account. A month later after that, the email still didnt change, I havent been on guild wars since. So i requested that change 3 months ago...so today i finally come back to guild wars but I forgot my password. And i cant reset the password because i can't get in my email. And im assuming the email still hasn't changed. Is there anyway to get my account back? I did send them a support ticket 1 month ago, but knowing them, they didn't respond to my email. So i really want to get my account back and i dont know what to do.

Jun 09, 2009, 08:31 PM // 20:31	#2
Neo Nugget Site Contributor Join Date: Jan 2006 Profession: R/	My understanding of the process was that it send an email to both emails to request the change. And I dont think you need access to the email your account is tied to, you just need to know the original account name and the password, of course I could be wrong about that, but it's worth a shot, right? Ah, nevermind. You forgot your password. Forget what I just said, then. Your best shot is to try to get ahold of Anet again. They will probably ask for the access key that you used to make your account ( if you still have it) to reset your info. __________________ "Even if the morrow is barren of promises, nothing shall forestall my return."

Jun 09, 2009, 09:37 PM // 21:37	#3
The Invoking Ascalonian Squire Join Date: Dec 2008 Location: Canada Guild: Black Imperial Blood [bib] Profession: Rt/N	totally OT but nice avatar Neo. KSE's new album is pretty sweet \m/